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Haven's Enhancements

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Warranty, Guarantee, and Registration

At Haven, we are confident that our products will deliver the peace of mind that you deserve. That is why we are offering an industry first, warranty and guarantee not seen anywhere else in home security. Haven offers two enhancements only available to customers who purchase on our website (havenlock.com):

1. 10 + 1 Warranty

2. $3500 Door Defense Guarantee

10 year mechanical 1 year electronics warranty

10 + 1 Warranty Explained

Haven will provide an enhanced 10 year mechanical components, 1 year electronic components warranty on applicable locks that are purchased directly from our website. We are super confident in our locks and are backing it by this hassle free warranty. Haven has been tested to last up to 25 years of active daily use. In fact we spent 7 years in R&D to make sure our products are up to the test. If your lock stops working contact support@havenlock.com and we will get you taken care of any time during the warranty period. If you want additional coverage, specifically on the electronic components, you can add additional coverage at checkout. To be eligible*, please fill out the registration form below any time within 5 days after receiving your lock.

Door Defense Guarantee up to $3500
Door Defense™ Guarantee Explained

Any lock purchased on our website (havenlock.com) will include coverage up to $3500 of damage caused by an attempted break-in on a door that Haven is installed on. We will replace the lock, and cut a check for the damaged door and hardware so you can get back to living life. All you have to do is contact us at support@havenlock.com and we will get you taken care of. To be eligible*, please fill out the registration form below any time within 5 days after receiving your lock.

Registration

To be eligible for any of the Haven enhancements please fill out the registration form below.

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Terms, Conditions, and Disclaimers:

*See Terms and Conditions for more information about warranties and guarantees here.

See Safety and Warnings information here.

Text Us

Have a question or need advice? Text us at

615-237-6136