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HAVEN App & Firmware Updates

If you don't already have the app installed, download the new HAVEN app in the App Store or Google Play Store. If you do have it installed you will be prompted to make the update the next time you open the app.

HAVEN Update App & Firmware Steps
HAVEN Updating Firmware & App Steps 5 & 6
Release Notes

Detailed Feature Improvements

  • Improved reliability and responsiveness of lock dashboard.
  • User can view the battery percentage remaining of the main Lipo battery.
  • User can tell when main battery is charging or not.
  • User can view when backup battery has adequate or inadequate voltage.

Detailed Bug Fixes (iOS)

  • FIXED: App crashes when lock is missing from permissions.
  • FIXED: App crashes occasionally when logging out of HAVEN app.
  • FIXED: Need to refresh ML&E screen after pairing a lock
  • FIXED: Troubleshooting link opens to blank page.
  • FIXED: User must restart app to pair HAVEN lock after deleting.
  • FIXED: App continues to use location after signing out on HAVEN app.
  • FIXED Critical battery notification isn't displayed with app in foreground.

Detailed Bug Fixes (Android)

  • FIXED: HAVEN user name displayed as "null" after new account creation.
  • FIXED: Guest eKey is displayed as Anytime eKey in HAVEN app.
  • FIXED: Deleting a lock causes "Saving your changes" to spin forever.
  • FIXED: "Forgot password?" links to sign-in page instead of reset page.
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