We’re sorry, but as of now Haven Lock only works with doors that open inward. To perform at maximum potential, the force must be directed inward, toward the lock.
HAVEN is 0.8 inches high and should fit in the clearance path of most doors. A standard USD Nickel can be used to gauge the gap perfectly. Take a nickel, stand it on its end and make sure that it can pass under your door. If there is more room under your door swing than a nickel's worth, don't worry, one riser is included in the box to match the door height. If you need more risers, you can add them to your cart at checkout.
Your door needs adjustments.
HAVEN can work, but your door needs to be adjusted so HAVEN fits securely in the clearance gap. Please contact us with any additional questions.
Option 1
If you are into doing things yourself, check out our install guide for options on how to get your floor ready for HAVEN.
HAVEN can work on a variety of different floor types, as long as it can be firmly secured to the subfloor. Ideally, the installation screws will be drilled at least one inch into the subfloor. Different floors may need different tools for installation. Please, contact us with any additional questions.
Option 1
If you are into doing things yourself, check out our install guide for options on how to get your floor ready for HAVEN.
To install HAVEN on concrete floors you need extra tools that don’t normally come with the lock. You can purchase the concrete install kit for an additional $12. You can watch the concrete install video here.
Do you have concrete subfloors?
To install HAVEN on concrete floors/subfloors you need extra tools that don’t normally come with the lock. You can purchase the concrete install kit for an additional $12. You can watch the concrete install video here.
Please consult our install guide for more detailed info about installing HAVEN.
Haven Connect is built with an optional user setting to turn off the use of the mechanical locking pedal. To change this setting, the user needs to take off the gate cover and move the switch to the desired preference.
In some cases, users prefer to only lock their HAVEN by electronic access using the mobile app or the key fob. The user setting is a disable switch located on the locking gate under the gate cover.
To turn ON full function of the mechanical locking pedal, make sure the switch is pushed to the top of the lock toward the door.
To turn OFF the use of the mechanical locking pedal, move the switch to the bottom of the lock, away from the door.
