Pairing the HAVEN Hub
Follow the step by step instructions for pairing or unpairing your HAVEN Hub to the Connect using your Mobile app.
We’re sorry, but as of now Haven Lock only works with doors that open inward. To perform at maximum potential, the force must be directed inward, toward the lock.
Please, contact us with any additional questions.
HAVEN is 0.8 inches high and should fit in the clearance path of most doors. A standard USD Nickel can be used to gauge the gap perfectly. Take a nickel, stand it on its end and make sure that it can pass under your door. If there is more room under your door swing than a nickel's worth, don't worry, one riser is included in the box to match the door height. If you need more risers, you can add them to your cart at checkout.
HAVEN can work, but your door needs to be adjusted so HAVEN fits securely in the clearance gap. Please contact us with any additional questions.
If you are into doing things yourself, check out our install guide for options on how to get your floor ready for HAVEN.
Installation GuideHire a local contractor or find a professional from Home Advisor to evaluate your floor & install HAVEN.
Find a proHAVEN can work on a variety of different floor types, as long as it can be firmly secured to the subfloor. Ideally, the installation screws will be drilled at least one inch into the subfloor. Different floors may need different tools for installation. Please, contact us with any additional questions.
If you are into doing things yourself, check out our install guide for options on how to get your floor ready for HAVEN.
Installation GuideHire a local contractor or find a professional from Home Advisor to evaluate your floor & install HAVEN.
Find a proTo install HAVEN on concrete floors you need extra tools that don’t normally come with the lock. You can purchase the concrete install kit for an additional $12.
You can watch the concrete install video here.
To install HAVEN on concrete floors/subfloors you need extra tools that don’t normally come with the lock. You can purchase the concrete install kit for an additional $12.
You can watch the concrete install video here.
Please consult our install guide for more detailed info about installing HAVEN.
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Follow the step by step instructions for pairing or unpairing your HAVEN Hub to the Connect using your Mobile app.
Our Home Protection Concierge will help match you to the
right HAVEN product that best fits your home and lifestyle.
We’ll match you to a lock in 10 questions or less.
Drop us your email — we’ll send you a coupon for 10% OFF YOUR ENTIRE SYSTEM. Use it now, or whenever you’re ready. We’ll be here.
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Have a question or need advice? Text us at
615-237-6136